User Assistance

On-line and Application Help authored and customised to your specific application requirements in multiple formats, such as: HTML, CHM, Mobile and PDF.

Rapid eLearning

Tutorials - Content authoring of interactive software simulation and video tutorials customised for your client training.

Documentation

Update, transform and enhance your existing documentation into formats, such as Wikis, for online access by shareholders, employees, suppliers and customers.

Some legal stuff

Testimonial

“Alan and I recently worked on a project together. During this period he paid particular attention to the finer detail and was never happy unless the product had the right feel and met with his high standards. He was never short of ideas to overcome a problem.”

Keith Andrew Customs Coaching

 

Clients

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We have built learning & help materials for:

  • International Paper, Memphis, Tennessee
CBT for SAP R/3 Business Process for Credit Card transaction interfacing.
  • SPS International, Mauritius
CBT for SAP R/3 Add-on Application managing Credit Card transaction processing.
  • nVISIONIT (Pty) Ltd, Johannesburg.
CBT & on-line Help for a Court Scheduling System. 
Technical Documents for Rennies Distribution Services distribution software.
  • KE Andrew Customs Coaching, Johannesburg
"Customs & Excise" Import and Export Declaration eLearning Tool.
  • Mint Net (Pty) Ltd. Johannesburg
Printed User Manual for a SharePoint Client Marketing Management Tool.
  • Sportware Dynamic Systems (Pty) Ltd. Johannesburg
User Manual for a Bookmaker Wagering Management System.
  • Travelogic, Cape Town
1. User Manual  for Tour Operator software.
2. Web-based Software Simulation Tutorials for Tour Operator software.
3. Browser-based Q & A support system for classroom-based training.
  • Progress Data Services, Johannesburg
User Manual for a Share Management and Trading Analysis software application.
  • Attix5, Johannesburg
Twelve separate User Manuals for an Enterprise Backup System covering different OS platforms.
  • Integrity Software, Johannesburg
1. Trader (now known as Retail) User Manual for a Retail Management system.
2. Ohio (now known as Distribution) User Manual for a Distribution Management system.
  • Vesta Technologies, Johannesburg
User Manual for Municipal Financial Management System.
  • SizaInfo (Developers), Cape Town
1. Full on-line User Manual for the Navy Secure Information Portal.
2. Printed Quick Guide for the Navy Secure Information Portal.
3. Mobile Phone On-line Help for the Mobile Navy Secure Information Portal.
4. Printed Quick Guide for the Mobile Navy Secure Information Portal.
5. On-line & Printed versions of the Uploader application.
6. On-line & Printed versions of the DocLoad application.
  • SD Key (Pty) Ltd. Cape Town
1. Full User Manual for an online Data synchronising tool.
  • Formidable Media Ltd. Hertfordshire, UK
1. Five full User Manuals for an online Media Sharing and Licensing Application.
2. A set of 5 Tutorial videos.
  • Cibecs (Pty) Ltd. Johannesburg
1. PDF-based User Manual  for an enterprise Backup solution for Desktops and Notebooks.
2. PDF-based Getting Started and Upgrade guides.
3. Online wiki-based Knowledgebase.
  • Blackbelt Smartphone Defence Ltd. UK
User Manual for the DataWipe application.

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