As an extension to our technical writing, software learning development and knowledge management services, we also offer a service implementing user assistive products in an Internet collaborative Forum, once known as a Message Board.
Your shareholders, employees and even customers can collaborate to ask questions, announce events, or share information. People participating in an Internet forum can build bonds with each other and interest groups will easily form around a topic's discussion, common subjects dealt with, or around sections in the forum.
This may also lead to users of software applications creating extensions to a user manual by adding task instructions which may not be found in a user manual. This is a seriously healthy value-adding activity whereby users are contributing to successful software use.
The forum can, therefore, be used for customer engagement and collaboration between users of your software.
phpBB - Learn about our example of this version of a free open-source Internet forum system.