Cookies are short snippets of information that are stored on the hard drive of the your computer via your browser when it connects to a website. Cookies may be used to collect and store user data while connected to provide you with the requested services and are most times not kept.
There are several types of cookies:
Technical cookies that facilitate user navigation and use of the various options or services offered such as identification of the session, allowing access to certain areas, facilitating orders, purchases, filling out of forms, registration, security, facilitating functionalities (videos, social networks, etc..).
Customization cookies that allow users to access services according to their preferences (language, browser, configuration, etc..).
Analytical cookies which allow anonymous analysis of the behavior of web users and allow measurement of user activity and develop navigation profiles in order to improve the websites.
So when you access our website, in compliance with Article 22 of Law 34/2002 of the Information Society Services, in the analytical cookies treatment, we have requested your consent for their use. All of this is to improve our services. We use Google Analytics to collect anonymous statistical information such as the number of visitors to our site.
PLEASE NOTE: You may enable or disable cookies by following the instructions of your browser at any time.
As an extension to our technical writing, courseware development and knowledge management services, we also offer a service implementing user assistive products in an Internet collaborative Forum, once known as a Message Board.
What an Internet Forum achieves is creating a place where your shareholders, employees and even customers can collaborate, for example, to ask questions, announce events, or share information. People participating in an Internet forum can build bonds with each other and interest groups will easily form around a topic's discussion, common subjects dealt with, or around sections in the forum.
This may also lead to users of software applications creating extensions to a user manual by adding task instructions which may not be found in a user manual. This is a seriously healthy value-adding activity whereby users are contributing to successful software use.